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chelle5631
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sim only contract

how do i find out when my pay monthly contract ends with virgin

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Superuser
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Re: sim only contract

Hi chelle5631,

 

log in to your Virgin Media Mobile account there are a row of "tabs" near the top of the page.

 

Look for the 'Plan and device' tab, it will show:

Contract start date

Contract term (length)

Next upgrade date

Your refresh date

 

The 'Billing' tab will show:

Billing period

Contract term (end date)

 

If you are on one of Virgin's SIM only 30 day rolling contracts you are free to change your tariff up or down or cancel at any time with just 30 days notice.

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.


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Superuser
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Message 2 of 4
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Helpful Answer

Re: sim only contract

Hi chelle5631,

 

log in to your Virgin Media Mobile account there are a row of "tabs" near the top of the page.

 

Look for the 'Plan and device' tab, it will show:

Contract start date

Contract term (length)

Next upgrade date

Your refresh date

 

The 'Billing' tab will show:

Billing period

Contract term (end date)

 

If you are on one of Virgin's SIM only 30 day rolling contracts you are free to change your tariff up or down or cancel at any time with just 30 days notice.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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chelle5631
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Re: sim only contract

its not giving me the choice to change my tariff

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Superuser
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Re: sim only contract

Hi chelle5631,

 

if you wish to change your tariff but can't see the option in your account, give the Virgin Team a call.

Freephone 789 from your mobile or 0800 064 3847.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.