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M-T-M
Joining in
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sim not working,

sim card keeps showing faulty & because I am hard of hearing I require an email address for customer support team.

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Superuser
Superuser
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Re: sim not working,

Hi M-T-M,

 

unfortunately there is no email address.

You might try web-chat: Help and Support - Contact Us > Mobile

The advisors are often busy though so you may not get connected straight away.
(Keep the page open and refresh it every few minutes until chat becomes available).

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Forum Team
Forum Team
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Re: sim not working,

Hi M-T-M

 

Thanks for taking the time to join us on the community, I'm sorry to hear about the difficulties with the SIM card. Are you getting a specific error message on your handset?

 

Regards

Dave


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