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mizdooleys
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sim not working in blackberry z10

Just bought new phone and inserted my sim from my Nokia Lumia into Blackberry Z10.  Getting message Sim not detected - cant use phone, no-one can ring me and I cant ring out.  Any ideas?

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Re: sim not working in blackberry z10

Hi mizdooleys,

 

Sorry to hear your SIM is not working in your BlackBerry Z10.

 

If you put the SIM back into the old phone does it work again? This would at least rule out the SIM. 

 

A quick Google search and it appears a Micro SIM is the best option for a BlackBerry Z10 as Nano Sims can be quite fiddly.

 

If you are trying to use a Nano SIM it maybe worth calling our mobile team on 789 or 0345 6000 789 to request a Micro SIM instead.

 

Hope this helps.

 

Let me know if you need anything else.

 

 

 

Stephen_B
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