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goodbobby
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sim not provisioned MM#2

I have very recently purchased a virgin 4G sim and when I go through the set up process I get this message "sim not provisioned MM#2" . 789 tell me that this means the factory unlocked (albeit second hand samsung g4 mini phone) I have purchased is not unlocked as specified in the eBay advert. The seller disagrees!

guidance please

Bob

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teabag
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Re: sim not provisioned MM#2

All Google search results = the SIM is not activated :-)

Time to get back onto Virgin.
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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Forum Team
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Re: sim not provisioned MM#2

Hi goodbobby,

Welcome to the Community Forum and thanks for your post. I'm sorry that you are having a problem getting your SIM card activated. Has this been sorted out for you now?

If you are still having a problem with this, please let me know and I'll look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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