I've put in my mobile number, my e-mail, my security question answer and I'm not a robot but still it won't let me sign on and as I get texts and e-mails from Virgin they must have these details and I get a tick by the security question answer. I'm reaqlly fed up
Thank you for coming in and posting, I'm sorry to see that this is still happening to you.
I would like to test this myself and this would require logging in from my end hereand possibly resetting the password. Before I do this, I will need your permission and I will have sent you a 'Private Message'. You can find this at the top right of the page, purple envelope