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NaniDi
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signal strength

I've had my contract with virgin for the last 3 years with no problem until about 7 weeks ago. I can not use my phone for anything in my area, unless I'm connected to wifi. I am getting really annoyed now with and fed up of phoning virgin and them saying its a low signal in my area this as never been a problem before. Got told by 1 person to go to the nearest mast but why should i  and its all down to EE. I'm paying for something I can not use properly anymore. I have a year left with the contract so I'm stuck with a useless phone. 

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Forum Team (Retired) Mat_H
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Re: signal strength

Hi Nanidi,


Welcome to the forums Smiley Happy

 

Sorry to hear that you've had some signal issues in your area. I want to get this all sorted for you.

 

So I can look into the problem, are you able to PM me your full postcode? You can do this by clicking on the image of my face and selecting the send me a message option on  the right. 

 

Looking forward to hearing from you.

 

Thanks,


Mat


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Forum Team (Retired) Mat_H
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Re: signal strength

Hi NaniDi,

 

How are you getting on with this?


Let me know if you need anything at all.


Thanks,

Mat
 


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