Menu
Reply
  • 1
  • 0
  • 0
lalatoyah
Just joined
57 Views
Message 1 of 2
Flag for a moderator

services suspendee

I my service was suspended for 3 days on thr 3rd day I paid my bill in full online as I can't call 789 as I'm on incoming calls. My service is still off and I still can't call 789 I don't have a landline so I can't call the landline option and I can't access live chat on a mobile device. Iv contacted virgib via Facebook and they said they can't call me. All I want is for someone from virgin to contact me and out my phone back on Smiley Sad
0 Kudos
  • 3.82K
  • 895
  • 1.7K
Superuser
Superuser
45 Views
Message 2 of 2
Flag for a moderator

Re: services suspendee

Hi lalatoyah,

how long has it been now since Virgin received your payment?

I think that they say "within 12 hours" for service to be restored where there has been a suspension.

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

0 Kudos