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bregly
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rubbish phone

jst received virgin new internet Samsung. keyboard too small impossible to type. despite my 75mb speed the internet on phone is slow, and the things that work on my pc don't work on this phone. can I resort back to my old contract and phone. can u send me packaging to send this piece of crap back please

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Forum Team
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Re: rubbish phone

Hi bregly

 

Welcome to the community and thanks for taking the time to post, I'm sorry to hear you're experiencing difficulties with your new Samsung handset. If you wish to discuss returning the handset you can give our team a call on 789 from any Virgin Mobile, 150 from any Virgin landline or 0345 6000 789 from any other number. 

 

If on the other hand you require any specific guidance with this handset then please let me know.

Dave


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