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GeoffForrester
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roaming

Just returned from Germany Denmark and Sweden. No services my two monthly contract phones. Pay as you go phone worked perfectly. Second year of terrible service.
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Superuser
Superuser
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Re: roaming

Hi GeoffForrester,

 

did you activate roaming on your Pay Monthly phones before you left?

For Pay As You Go mobiles, roaming is on by default.

Not so for Pay Monthly.

Log into your Virgin Mobile account then click on  the "Plan and device" tab.

Go to "Manage my services" here you can set "Roaming" to ON & "International call barring" needs to be set to OFF.

If this was your problem, make the change by moving the "switch" in your account.
(Click the other side of the rectangle box).

Too late now, I know but may be of help for next time.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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