Why do I get an error message when i try to extend my ringtime, I have following all instructions
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just to check, this is what you are doing:
Tap *#67# into your phone and press call.
Make a note of the number that's displayed, including the + symbol (this is your Voicemail number).
Enter the following code **61* Voicemail number**number of seconds you want it to ring#
You can choose from 5 seconds ring to 30 seconds (maximum) in multiples of 5e.g: **61*+440011123456789**25# (25 denotes 25 seconds)
This method worked for me (although it was some time ago now).
If you are doing it correctly but keep getting an error message, I suggest that you give Virgin Mobile customer services a call (free) on 789.
If you want to say thanks > click 'Kudos'.Answered your question? > click 'Mark as Helpful Answer' also.
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Ring 789 they have sorted it for people.
Those codes don't seem to work, probably tied in with their being no call forwarding
have checked several times and keep getting same error but thanks and I will give them a ring
problem with ringtime now resolved