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rhoward
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recently ordered contract phones

I looked at two contract phones both iphone 5s got an email through saying the had a technical fault and I should of had an email 24 hours after but I haven't received anything, I am expecting them today but no email confirmation to say they will 100% be delivered.
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enlli
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Re: recently ordered contract phones

You are a victim of the now infamous 'Technical Glitch'

All I can suggest is ringing 789 from a Virgin phone or 0345 6000 789 from any other.

Alternatively wait for a Mod - but that will be much slower


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enlli
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Message 2 of 5
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Re: recently ordered contract phones

You are a victim of the now infamous 'Technical Glitch'

All I can suggest is ringing 789 from a Virgin phone or 0345 6000 789 from any other.

Alternatively wait for a Mod - but that will be much slower

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Forum Team (Retired) Mat_H
Forum Team (Retired)
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Re: recently ordered contract phones

I've just responded to your PM Rebecca Smiley Happy

 

Thanks,

Mat


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Tweeniesmustdie
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Re: recently ordered contract phones

I received the same technical glitch email, could you please let me know what the next steps are?

Thanks,

Nikki

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Forum Team (Retired) Mat_H
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Re: recently ordered contract phones

Hi Nikki,

Welcome to the forums Smiley Happy

I've sent a PM your way so we can get this sorted.


Thanks,

Mat


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