I just got sent a new sim to activate 4g this morning... The sim is coming up as "locked", and asking for a pin to unlock it. But i have not been given any pins or details to unlock this other than to go to my virgin mobile and "activate sim" which has already been done straight away, and it's been locked all day now. and not i have been sat online trying to get online chat ALL day. Which is a complete Joke considering it's 'OPEN' Times for live chat. Why give the option for live chat if for the WHOLE DAY attempting to online chat its 'busy'... I can't use the other option to CALL AS MY ONLY WAY TO CALL IS FROM MY VIRGIN MOBILE WHICH IS LOCKED!
Yes that worked thank you, but no NOTHING in the evenlope etc from the post i got, I looked though the little booklet, word for word... then checked all of the plastic bit that the sim was attactched to nothing.. just telling me "size matters" xD