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Liliana_donario
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"One minute remaining" on an unlimited minutes phone?!

I have a contract phone with unlimited minutes and texts but suddenly my phone call said "one minute remaining" and then it cut out and I haven't been able to make phone calls since without being forwarded to a top-up service. I also cannot send texts or use my mobile data... My phone bill was paid over a week ago for this month so I have no idea why my phone is doing this?
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Superuser
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Re: "One minute remaining" on an unlimited minutes phone?!

Hi Liliana_donario,

you need to contact Virgin mobile customer services to sort this out.

Are you able to call 789 from your mobile and choose the "speak to one of our team" option.

Otherwise you would need to use another phone to call on 0345 6000 789.

AlexKid :-)

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