Menu
Reply
  • 8
  • 0
  • 0
sistad
Tuning in
85 Views
Message 1 of 4
Flag for a moderator

"Network unavailable"

Been getting this message throughout the past 24hrs.
Once I have done the usual search for network etc etc I get to finally register then it's off again in a matter of minutes.
No problems with it until yesterday and had excellent coverage etc.
Getting a bit peeved with it all now as need to make calls and send texts.
0 Kudos
Reply
  • 3.82K
  • 895
  • 1.7K
Superuser
Superuser
71 Views
Message 2 of 4
Flag for a moderator

Re: "Network unavailable"

Hi sistad,

 

do you still have two Virgin mobiles, are they both behaving like this?

 

You could try entering your post code into the EE service checker (Virgin Mobile works on their network) to see if there are any known issues that might account for your present lack of coverage.

 

If the service checker shows OK and you only have one Virgin SIM now. Are you able to try it in another handset to rule out any issue with the device itself.

If you are able to do this and still faced with a lack of coverage, it may be a problem with your Virgin SIM if the network is OK.

If this is the case, I would advise you to call customer services 789 / 0345 6000 789.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

0 Kudos
Reply
  • 8
  • 0
  • 0
sistad
Tuning in
60 Views
Message 3 of 4
Flag for a moderator

Re: "Network unavailable"

No not anymore. I have tried everything I can do to solve it.
0 Kudos
Reply
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
40 Views
Message 4 of 4
Flag for a moderator

Re: "Network unavailable"

Hi Sistad,

 

Thank you for your message, I can see I have replied to you on another thread.

 

Please stay in touch there and thank you.

Ben


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply