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rrutter81
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purchasing mobile

Me and my husband both have virgin mobile phone contracts, my husband chooses not to upgrade to keep his bill down. I want to buy him a new phone for his birthday and wondered with us already being virgin mobile customers if I wuuld get a discount off purchasing a mobile?
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Lee_B
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Re: purchasing mobile

you can try

789 from a Virgin phone or 0345 6000 789

Best of luck ! Smiley Happy
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Hayleydawn87
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Re: purchasing mobile

Have you heard anything yet regarding your order. I placed mine on wed lumchtime n heard nothing after the email to verify my login details either. Comes up with an oops something went wrong there message when i try to login to virgin mobile to check order status also. Hayley
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Lee_B
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Message 3 of 9
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Re: purchasing mobile

Hi rrutter81

Some of the handsets Virgin do are only available to purchase through the"freestyle" contracts

You can , however, purchase a PAYG handset from them but the pricing would be set.

@Hayleydawn87

Have you heard anything regarding your phone?
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rrutter81
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Re: purchasing mobile

So if I decided to pay extra per month on top of what my husband is paying might this be an option? Otherwise I could buy a handset from somewhere else couldn't I as the market is quite competitive atm.
Thank you
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Lee_B
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Message 5 of 9
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Re: purchasing mobile

Could take an additional line with a handset of course. Its certainly 1 option that you could consider. A Pay as you go handset is another.

If you wish to purchase the handset from somewhere else then please make sure the phone is "network unlocked" as I wouldn't want you to buy a phone that you couldn't use

Smiley Happy
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rrutter81
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Re: purchasing mobile

Thanks for the response! What number would I ring virgin on to see what could be offered?
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Lee_B
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Message 7 of 9
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Re: purchasing mobile

you can try

789 from a Virgin phone or 0345 6000 789

Best of luck ! Smiley Happy
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Hayleydawn87
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Re: purchasing mobile

@Lee B

Nah still not heard anything.
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Lee_B
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Message 9 of 9
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Re: purchasing mobile

@Hayleydawn87

its rather strange that you haven't heard anything from Virgin even at this stage

Would it be possible to call them just to make sure the order went through ?

0345 6000 789

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