How to get your PUK code Simply visit Your Account to get your PUK code there. Or, call us on 0345 6000 789* and we’ll get you back up and running in no time.
Need some help with your PUK code? It’s important that you don’t enter your PUK code 10 times. If you do this by mistake, you'll need to get a replacement SIM. If this has happened email us or give us a call on 0345 6000 789*.