Menu
Reply
  • 2
  • 0
  • 0
jazza52
Joining in
188 Views
Message 1 of 3
Flag for a moderator

puk code when abroad

hi,

i am currently on holiday in mexico and i have entered my sim code incorectly and my phone is blocked. i need a PUK cod but when I try to access my account it my login details are incorrect.

i have had this problem many times with my account and so therefore cannot contact them by email to give my details to obtain a code. Obviously i cannot call as mobile is locked.

is there an email address where i can actually deal with a human being 

0 Kudos
Reply

Helpful Answers
  • 3.98K
  • 928
  • 1.75K
Superuser
Superuser
343 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: puk code when abroad

Hi jazza52,

 

unfortunately there is no email address.

Your best option would be to try and borrow a phone / use a pay phone and call: +447953 967 967

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

Superuser1718.png

All Replies
  • 3.98K
  • 928
  • 1.75K
Superuser
Superuser
344 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: puk code when abroad

Hi jazza52,

 

unfortunately there is no email address.

Your best option would be to try and borrow a phone / use a pay phone and call: +447953 967 967

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

Superuser1718.png
  • 2
  • 0
  • 0
jazza52
Joining in
173 Views
Message 3 of 3
Flag for a moderator

Re: puk code when abroad

Thanks Alex,

that is what i thought. I just find it amazing that a communications company cannot be contacted by email.

0 Kudos
Reply