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camy1960
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premium text number 700046085

I have a text  on my bill from the above  number  to the best of my knowledge I did not ask for the text  and when I try to reply  STOP ALL  I get a text failed message  firstly  who are these texts coming from  and  how do I stop them as I don't intend to  feed some scamming  scumbag £4.50  every time this happens

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Magic_M
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Re: premium text number 700046085

Had a little search and this has come up before: https://community.virginmedia.com/t5/Virgin-Mobile/Who-is-700046085-on-a-bill/td-p/2987585
The upshot is that EE say the number relates to a company called Veoo Ltd. with a helpline number of 08001577502 and a short code (the number you text stop all to) of 88450
You can try complaining to that company, have a look at the information at http://www.phonepayplus.org.uk/for-consumers/unexpected-phone-charge

I've not had to deal with this one yet so can't guarantee that this information is correct but I hope it is of some use to you.

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Magic_M
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Message 2 of 14
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Re: premium text number 700046085

Had a little search and this has come up before: https://community.virginmedia.com/t5/Virgin-Mobile/Who-is-700046085-on-a-bill/td-p/2987585
The upshot is that EE say the number relates to a company called Veoo Ltd. with a helpline number of 08001577502 and a short code (the number you text stop all to) of 88450
You can try complaining to that company, have a look at the information at http://www.phonepayplus.org.uk/for-consumers/unexpected-phone-charge

I've not had to deal with this one yet so can't guarantee that this information is correct but I hope it is of some use to you.
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camy1960
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Re: premium text number 700046085

thank you

 

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Superuser
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Re: premium text number 700046085

Smiley Embarassed

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camy1960
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Re: premium text number 700046085

phoned the 0800157752 number this morning  and  got through to a young man  I asked if the company was responsible  for sending me premium rate texts, he said  no  the company  provides a platform  (what ever that is)  for other company's to send them. I asked him  to stop the texts coming to my phone  as I neither asked for them or wanted them and he said he could do that there and then. He also said he would send me a free text  confirming  the texts would stop   but  up till now I have not received a text from them  here's  hoping they stop 

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Forum Team (Retired) Mat_H
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Re: premium text number 700046085

Thanks for posting Kamy1960 Smiley Happy

 

Please keep me posted with how you get on with this. I'm here if you need me.


Thanks,

Mat


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camy1960
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Re: premium text number 700046085

Hi Mat I received a call on my answer service confirming  I would no longer receive premium rate texts  from this this number so hopefully that's the end of the matter.

 

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Forum Team (Retired) Mat_H
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Re: premium text number 700046085

That's great news camy1960 Smiley Happy

 

Let me know if you need anything at all.

Thanks,

 

Mat


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Gareth4
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Re: premium text number 700046085

why do Virgin media allow this number to do this when complaints have been made already. Why do virgin media not block this site/number and protect its customers.

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Superuser
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Re: premium text number 700046085


Gareth4 wrote:

why do Virgin media allow this number to do this when complaints have been made already. Why do virgin media not block this site/number and protect its customers.


 

 

 

Virgin can't legally block numbers to all it's customers






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