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AG61
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premium text charges from 700046114

I have £22.50 charged on my bill from premium texts from 700046114.I sent a 'stop all' request to this number as advised on the help section but it says message not sent. Can I stop this happening and can I be refunded? 

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Forum Team (Retired) Mat_H
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Re: premium text charges from 700046114

Hi AG61,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you've been charged for this. I want to help get this stopped for you. Are you able to text the word STOP instead?

 

I'm afraid we're not able to refund for premium text charges as we're charged for these on our side and must pass them on.

 

Thanks,


Mat


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