Grandson being billed for texts from 700038337 and 700038338 at £3 a time. Don't know how it's happening as his phone is broken!! Got Virgin to change his number. They advised contacting Phonepay Plus to try getting money back, but they require the company's name and we haven't a clue! Any help would be appreciated.
Phoned Virgin Mobile again and was advised that the company responsible for 700038337 and 700038338 was Zamano Solutions / Global Awareness Ltd. Contact number 02035981581, email email@example.com Hope this is useful to anyone else being charged by these people for texts they didn't ask for.
This saga goes on and on! Phonepayplus say these texts are also coming from a company called Intrugo. Emailed both them and Global Awareness. So far Global Awareness promised £18 refund for the texts they sent.
put his sim into a working phone check the phone number the problem started with (virin can help here its a 6 figure number not the one that your billed against - cleaver stuff to keep taking your cash) then text that number/s with STOP ALL