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punkrock101
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possible scam call from Virgin Mobile

I had a very random call yesterday supposedly from Virgin Mobile yesterday.   the girl on the phone offered me some many minutes and texts for £3.50 a month i think she said.  the caller sounded like a someone in call centre out in the Philippines.   but it rang alarm bells with how low the price was. 

 

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Superuser
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Re: possible scam call from Virgin Mobile

Hi punkrock101,

 

a search of that number on this forum shows that it is a number used by Virgin's Outbound department.

I myself received a call from "Neil" on that number a couple of months ago offering me Virgin's £5 SIM only plan for only £2-. They do seem to offer far better deals than retentions.

(Also offered a very good value Media package).

 

AlexKid :-)

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Forum Team
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Re: possible scam call from Virgin Mobile

Hey punkrock101, 

 

AlexKid is spot on, this is a virgin media telephone number for the sales team, they do call from time to time with offers and upgrades tailored for yourself, however if you would like to stop calls like this please give us a call on 789 and we can have this stopped for you. 

 

Take care 

 

Kelly 


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Superuser
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Re: possible scam call from Virgin Mobile

Hi punkrock101,

 

a search of that number on this forum shows that it is a number used by Virgin's Outbound department.

I myself received a call from "Neil" on that number a couple of months ago offering me Virgin's £5 SIM only plan for only £2-. They do seem to offer far better deals than retentions.

(Also offered a very good value Media package).

 

AlexKid :-)

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Re: possible scam call from Virgin Mobile

Hey punkrock101, 

 

AlexKid is spot on, this is a virgin media telephone number for the sales team, they do call from time to time with offers and upgrades tailored for yourself, however if you would like to stop calls like this please give us a call on 789 and we can have this stopped for you. 

 

Take care 

 

Kelly 

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punkrock101
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Re: possible scam call from Virgin Mobile

That's put my mind at rest I don't have a problem with them calling just the number they used is a bit odd so that's why I was suspicious. Maybe the outbound number should be something a bit less suspect like a proper number that can be called back with a recorded message.
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Re: possible scam call from Virgin Mobile


punkrock101 wrote:
That's put my mind at rest I don't have a problem with them calling just the number they used is a bit odd so that's why I was suspicious. Maybe the outbound number should be something a bit less suspect like a proper number that can be called back with a recorded message.

Hi punkrock101,

 

it can be called back, it's a Freephone 0800 number Smiley Happy 

 

AlexKid :-)

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punkrock101
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Re: possible scam call from Virgin Mobile

+800 number it came up and when I tried calling it back I got call failed
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Re: possible scam call from Virgin Mobile

Hi punkrock101,

 

replace the "+" with a zero : 0800 408 9341

I've just dialed it myself. A recorded message told me that it was the Team at Virgin Media.

 

AlexKid :-)

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