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kskooner68
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porting from orange to virgin

i took out contract with virgin from orange. i gave pac to virgin but told the operator that i had yet to receive sim so he said he would cancel untill sim arrived. sim arrived but when i rang virgin they said the pac didn't work. i went back to orange but they said pac had gone through. then following day my orange phone went dead but number never ported which means the orange number has disappeared. orange said the number had been transfered to virgin !!!
virgin do not have a clue. i seriously have called them 9 times in 2 days .
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Forum Team (Retired) Mat_H
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Re: porting from orange to virgin

Hi Kskooner68,

 

Thanks for posting Smiley Happy

 

I'm really sorry that you've had some issues with the porting of the number.

 

I want to look into this for you as soon as possible. So I can do this, are you able to PM me your full name, the mobile number on our sim and 3 characters of your password?

 

You can do this by clicking on the image of my face and selecting the private message option on the right hand side.

 

Let me know as soon as you can.


Thanks,

Mat
 


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kskooner68
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Re: porting from orange to virgin

I am still waiting
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kskooner68
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Re: porting from orange to virgin

i am still waiting for someone to get back to me.
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Forum Team (Retired) Mat_H
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Re: porting from orange to virgin

Hi Kscooner68,

 

I've just responded to your PM regarding this. I'll be in touch as soon as possible Smiley Happy

 

Thanks,

 

Mat


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