i took out contract with virgin from orange. i gave pac to virgin but told the operator that i had yet to receive sim so he said he would cancel untill sim arrived. sim arrived but when i rang virgin they said the pac didn't work. i went back to orange but they said pac had gone through. then following day my orange phone went dead but number never ported which means the orange number has disappeared. orange said the number had been transfered to virgin !!! virgin do not have a clue. i seriously have called them 9 times in 2 days .