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cartrow
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photo message

How do send and receive photo messages have set it as said
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Superuser
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Message 2 of 13
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Re: photo message

Hi cartrow,

 

Virgin Mobile have help guides on this subject: How do I send a picture message plus related info'.

Note the charge: 30p on Pay as You Go, 40p if you Pay Monthly (I generally use WhatsApp).

 

AlexKid :-)

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cartrow
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Message 3 of 13
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Re: photo message

Have set as they say but still will not send or receive  will have to call in shop

 

 

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Superuser
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Message 4 of 13
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Re: photo message

Hi cartrow,

 

do you have mobile data active on your device? 

 

AlexKid :-)

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cartrow
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Re: photo message

Spoiler
Hi yes it is on will not send to me thanks for help
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Forum Team
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Message 6 of 13
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Re: photo message

Hi cartrow

 

I'm sorry to hear you're having difficulties with picture messaging. Can I ask what phone do you have? This will help us provide the correct APN settings for the handset as these are also important for picture messaging.

 

Hope to hear from you soon.

Dave


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cartrow
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Message 7 of 13
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Re: photo message

Hi microsoft lumia 640

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Forum Team
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Message 8 of 13
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Re: photo message

Hey cartrow

 

Thanks for getting back in touch. For the Lumia 640 you will need to follow these steps to ensure you've got the right settings in place for picture messaging:

  1. On your home screen swipe left to bring up the side menu.
  2. Scroll to and select Settings.
  3. Scroll to and select mobile+SIM.
  4. Scroll to and tap on SIM settings.
  5. Then scroll down to tap on add MMS APN to enter the settings below.
  • APN — goto.virginmobile.uk
  • Username — user
  • Password — leave blank
  • Authentication type — PAP
  • WAP gateway (URL) — 193.30.166.2
  • WAP gateway port — 8080
  • MMSC (URL) — http://mms.virginmobile.co.uk:8002
  • MMSC port — leave blank
  • Maximum MMS size — leave blank
  • IP type — IPv4v6

Once done, tap on the save icon, it's the floppy disk icon at the bottom of the screen. 

 

Hope this helps but any issues just let me know.

Dave


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cartrow
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Message 9 of 13
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Re: photo message

Hi Dave thanks for help but it still says cant send message 

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teabag
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Message 10 of 13
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Re: photo message

Just to add on Dave's post above, it usually a good idea to reboot (turn off & back on) phone after playing with the APN settings.
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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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