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andy50
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phone

my phone has just started to turn it's self when I use my mobile data

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Forum Team
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Re: phone

Hi andy50,

 

Welcome to the community and thanks for posting.

 

I'm very sorry to hear your phone is turning itself off when you're using mobile data. This is clearly a problem as it renders the phone unusable.

 

What handset is it?

Does it also happen when using wireless?

Do you have any other problems with the phone?

 

I don't think there's anything that can be done other than a full factory reset. Hope to hear from you soon.

 

Thanks


Rich
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dazm33
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Re: phone

Sounds like a software bug or memory overload look at how much memory is on your device internal memory that is not the SD card always have more than 500mb or your handset will start playing games even if you do a master reset if there is no memory it will still mess up, Clear unwanted texts and pictures, Look at your apps which ones do you not need? things like that

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