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shazzlm
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phone upgrade cant finish order ??

Upgraded phone yesterday. I have received the 3 emails but security key n email 2 cannot be recognised.  I've tried many times and also tried to copy and paste but still won't accept.  Delivery is due tomorrow so needs to be signed today.  Can I get another key sent or what should I do ?

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enlli
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Re: phone upgrade cant finish order ??

They have what is described as a 'Technical Glitch' (a rather long standing one)

Ring Customer services on 789 seems the stock answer 

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shazzlm
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Re: phone upgrade cant finish order ??

OK I'll give it a go. Thanks
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Forum Team (Retired) Mat_H
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Re: phone upgrade cant finish order ??

How are you getting on with this Shazzlm?


Let me know if you need anything at all Smiley Happy


Thanks,


Mat


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