Menu
Reply
  • 1
  • 0
  • 0
swfcssparky
Just joined
91 Views
Message 1 of 2
Flag for a moderator

pay monthly sim only

i have not used my 15 pound pay monthly sim since january as phone as broke and not insured. yet virgin told me i cant cancel it asim behind on my payments due to no work as of illness and yet the still continue to charge me. Even tho i am not using the sim or do i need to speak to someone higher up in the company

0 Kudos
  • 3.82K
  • 895
  • 1.7K
Superuser
Superuser
63 Views
Message 2 of 2
Flag for a moderator

Re: pay monthly sim only

Hi swfcssparky,

Virgin will still charge you because they are still provisioning you with your £15 allowance of minutes, texts & data even though you may not be using it.

If you cannot cancel because of money owed did you enquire about reducing your tariff to £5.

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

0 Kudos