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goodlife
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order of new phone

I ordered a mobile phone yesterday and have received 3 emails one confirming order,one to say I am in and another to confirm my email . Can you please tell me what is going? when I log in to virgin mobile it just take's me to a screen which says there is a problem? Thanks.

 

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Superuser
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Re: order of new phone

Hi goodlife,

 

this is largely a customer based forum to offer help and advice.

I would recommend you call Virgin customer services on 789 (free) from a Virgin mobile if you already have one.
0345 6000 789 from any other phone (standard rate call or included in any minutes) and ask them about your order.

 

AlexKid :-)

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enlli
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Re: order of new phone

What are all we regular users going to do if they fix the system Smiley Very Happy