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paddyboy
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not receiving texts

Hello.  Can anybody help.  I cannot receive text messages from Virgin on my iPhone 6.  I get texts from everybody else.  Just not Virgin.

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Re: not receiving texts

Hi paddyboy,

 

Thanks for taking the time to post. I'm very sorry to hear you're having trouble receiving text messages from Virgin.

 

I'll happily help you with this but first I need more information. Could you please answer the following questions:-

 

Are you having this problem with more than one contact?

Are you able to receive calls from this contact?

Can you send texts to this contact?

 

Hope to hear from you soon.

 

Thanks


Rich
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paddyboy
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Re: not receiving texts

For whatever reason it is now working.  What was happening is that the text would arrive one hour after it was sent but the link was only for a five minute window.  That meant I was then back to square one.  And it was only with texts from Virgin.

 

But as I say all would appear to be now working.  Whatever the problem was it was going on for weeks.

 

thank you for trying to help.  Appreciated.

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