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edighton
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not heard anything

Hi i applied for a virgin mbile yesterday i had an email saying there was a fault your end and i would be contacted within 24hours but ive heard nothing just wondering what my next step would be.
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Forum Team (Retired) Mat_H
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Re: not heard anything

Hi Edighton,


Welcome to the forums Smiley Happy


I'm really sorry that you've had some issues with the order on your phone. I want to get this all sorted for you.

 

So I can look into this, I've sent a PM your way.  You can view this by clicking on the purple envelope in the top right.

Thanks,

Mat

 


Who's who? Find out more about our community members. Good folk to know


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Natalie200789
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Re: not heard anything

I've had exactly the same. Can you please pm me too!!
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Forum Team
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Re: not heard anything

Hi Natalie200789,

 

Welcome to the community and thanks for posting. I'm so sorry to hear you've not had any contact from us regarding the online order. I'll try my best to find out what has gone wrong.

 

I'll also send you a private message to discuss some options. Keep an eye on that purple envelope on the top right.

 

Hope to hear from you soon.

 

Thanks


Rich
Forum Team
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