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bozwell2201
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no service

Hi all anyone help,just set up new phone,but I'm getting no service WiFi ok.cheers
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Argy
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Re: no service

Sounds really basic, but do you know that you are in an area with a signal? Can you confirm that with another phone (preferably Virgin, if not EE should be OK)


Just another VM user trying to help, so no guarantees that my advice will work .
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bozwell2201
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Re: no service

Hi,argy,network checker says excellent service indoor and out,one of of the reasons I changed to ee,unfortunately can't check other ee sims or virgin as I was on Tesco mobile,non of my neighbours on ee either,tried the turn it off sim out flight mode on off malarkey still no network emergency calls only,seems quite a few on here with same problem,back to to Tesco for me.
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Forum Team (Retired) BenD_H
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Re: no service

Howdy Bozwell2201,

 

Welcome back and thank you for your post.

 

I would like to help and I've been able to check the area and numbers associated on the account. I can see that everything should be working fine from this end and I'm not seeing a great deal wrong.

Is this happening on all phones or on in particular?

 

Thank you.

Ben


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bozwell2201
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Re: no service

Hi ben,all's good now cheers,had to phone customer service,it was the sim it didn't activate when I set the phone up,they did it while I stayed online took two minutes,very impressed,cheers for all replies Phil.
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Forum Team (Retired) BenD_H
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Re: no service

Hey Phil,

 

That's great news and thank you for getting back in touch so soon Smiley Happy

 

If you ever need any help, you can certainly come back and I hope you do!

 

All the best and enjoy the correctly set up phone Smiley Happy

Ben and Team


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bozwell2201
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Re: no service

Cheers ben and the team,great forum will definitely be back with any help or questions I need thanks again👌 Phil.
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