Menu
Reply
  • 1
  • 0
  • 0
stfuamber
Joining in
84 Views
Message 1 of 2
Flag for a moderator

no service on iphone 6s plus

long story short: no service after fiddling with all the data and reset options. it was fine last night and this morning, but as soon as i left my house and that wifi, the service went too. ive connected to other wifi and my own wifi again since and the service is not back. i only got this phone yesterday afternoon and im pretty annoyed.

0 Kudos
Reply
  • 6.85K
  • 218
  • 511
Forum Team
Forum Team
61 Views
Message 2 of 2
Flag for a moderator

Re: no service on iphone 6s plus

Hi stfuamber,

Thanks for your post on the Community Forum and welcome. I'm sorry that you're having a problem with your mobile service. Has this been resolved since your post?

If you are still having a problem with this, please let me know and I'll look into this for you.

Please provide the following information:

  • Are you able to make/receive calls and texts?
  • Has the handset been rebooted?
  • Can you test your SIM card in a different handset to see if the service works?

 

Kind regards,

Terri

Virgin Media Forum Team

 


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply