Menu
Reply
  • 1
  • 0
  • 0
Ljb1943
Just joined
78 Views
Message 1 of 3
Flag for a moderator

no network abroad

Currently in Spain en route to Brazil and virgin contract mobile won't connect to any network can't call virgin as no network or alternative phone with me!!

0 Kudos
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
46 Views
Message 2 of 3
Flag for a moderator

Re: no network abroad

Hi Ljb1943,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you're unable to connect to any network. I want to get this all sorted for you.

 

Are you able to log in to your online Virgin Mobile account here? If so, you can go to manage services and make sure roaming is enabled. Give this a go and let me know what you find.

 

Thanks,

Mat
 


Who's who? Find out more about our community members. Good folk to know


0 Kudos
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
34 Views
Message 3 of 3
Flag for a moderator

Re: no network abroad

Hi Ljb1943,

 

How did you get on with this in the end?


Please let me know if you need anything at all.


Thanks,

Mat


Who's who? Find out more about our community members. Good folk to know


0 Kudos