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BigchrisH
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no connection for new phone

Upgraded to a new Sony XA three days ago. (2nd January) followed all the instructions, can get internet, E.mails. but not calls in or out. At the top left hand corner it says  'no service'  Is this normal and if so how long will I have to wait?

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Forum Team
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Re: no connection for new phone

Hi BigchrisH,

Thanks for getting in touch via the Community Forum and welcome. I'm sorry that your new Sony XA isn't working. Has this been sorted out for you now?

If you are still having a problem with this, please let me know.

 

Kind regards,

Terri

Virgin Media Forum Team


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