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Cam126
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no communication about phone order

Hello .

 

made a mobile phone order on Friday 27th may

but have had no reply about it

got the emails come through with order number and all that

but it did say there was a technical glitch  

is there an email address so I can get in touch with them

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Superuser
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Re: no communication about phone order

Hi Cam126,

unfortunately yours is typical of many posts on this forum and there is no email address.

I can only suggest that you call customer services on 789 from a Virgin mobile if you already have one.
0345 6000 789 from any other phone and ask about your order.

Or if you are prepared to wait this post may get picked up and responded to by one of the Virgin team on here.

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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Forum Team
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Re: no communication about phone order

Hi Cam126,

 

Welcome to the community and thanks for posting. I deeply apologise for not having any further communication from the online order.

 

I'm going to send you a private message to see if I can find out anything. To view this click on the purple envelope on the top right.

 

Hope to hear from you soon.

 

Thanks


Rich
Forum Team
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