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btspain
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no access to Virgin

I still have no response to non recognition of my account except that Virgin can send me bills. I now have no phone and cannot connect with any Virgin number on another phone from abroad. Does any one please have any ideas????

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Forum Team
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Re: no access to Virgin

Hi btspain

Thanks for taking the time to post about the issue you were having with the roaming abroad. My apologies this was an issue for you.

I can see you had another post on the forums which related to this issue and I have answered that one for you.

You can find the thread here: non recognition of my phone

If there is still an issue with this or anything else you need support with , if you could get back to me on that other post, that would be fab Smiley Happy

Take care.

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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