I still have no response to non recognition of my account except that Virgin can send me bills. I now have no phone and cannot connect with any Virgin number on another phone from abroad. Does any one please have any ideas????
Thanks for taking the time to post about the issue you were having with the roaming abroad. My apologies this was an issue for you.
I can see you had another post on the forums which related to this issue and I have answered that one for you.
You can find the thread here: non recognition of my phone
If there is still an issue with this or anything else you need support with , if you could get back to me on that other post, that would be fab
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"