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Registered: ‎14-08-2017
Message 1 of 3 (62 Views)

no 4g on phone

Same problem as 90% of other subscribers. Cannot get 4g on my new moto4g play, tried every combination of settings, it is past my refresh date, rest of family receive good signal on Tesco Mobile, I have two monthly contracts with VM, changed to new phone just to get 4G, is it time to switch to new supplier?

 

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Message 2 of 3 (46 Views)

Re: no 4g on phone

No response or solution from VM who it would seem couldn't care less.

Think it's time to say bye bye VM.

 

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Re: no 4g on phone

Hi malc83,

 

Thanks for taking the time to post. Sorry to hear you're unable to get 4G.

 

Can you send me a private message here including your mobile number and SIM card serial number?

 

Thanks


Rich
Forum Team