ive ordered a new phone with virgin I'm already a customer with a sim only contract they have stopped my order and said they will be in touch with me soon but haven't heard anything for 4 days do I wait for them to call or call up and inquire.
if I were you, I would call them to enquire about your order.
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Welcome to the Community, I'm sorry to hear about the inconvenience you've been experiencing lately.
If you'd like me to take a look at your account to check the order, just respond to my private message with the requested information and I'll get right to it.
You can view the message by clicking the purple envelope on the top right of this page.
Take care and speak soon
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