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janek30
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new 4g sim

why am I getting "network busy" after I have validated my new sim, but can receive calls to my phone?

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Forum Team
Forum Team
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Re: new 4g sim

Hi janek30,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your new 4G SIM card. Is this working for you now?

If you are still having an issue with this, please send a private message to me with your name and mobile number, so that I can look into this further for you.

To PM me, simply:

  • Click on my forum name on the left of this post.
  • Go to my profile.
  • On the right had side, select the 'send me a message' option.

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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