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network not working

hi this is [removed] no. not working ,call did not connect it check network of it thkx


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Re: network not working

Hi Mr2,


Welcome to the forum and thanks for your post.


Sorry to hear your mobile number is not working.


I have managed to locate your details and run a few checks for you. Your local area mast coverage appears in good health. One mast is down near you which may result in some congestion.


If this issue persists I would recommend calling our mobile team on 789 or alternatively on 0345 6000 789 so we can take a look at this for you.  


Let me know how it goes.


Speak soon

Community Moderator

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