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jonnewton
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need proof of purchase

Can anyone help? i need proof of purchase of my LG G4 to make an insurance claim. I bought the phone from Virgin 6 months ago, but no where have i got any notification of the IMEI. Have been passed from one dept to another when i've tried online help or helpline. i just need an email confirming my details to forward to the insurance company. no-one will help me. Its been suggested that i have to put it in writing to the complaints dept. This seems like nonsense when even car insurance companies will email proof of NCD to you. Can anyone suggest anything?

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Superuser
Superuser
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Re: need proof of purchase

Hi, if you've still got the box that it came in the IMEI number will be on the side of it Smiley Happy

AlexKid :-)

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