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Heather6125
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my son is not receiving my txts on his vodaphone mobile

Please could you advise why my son is not receiving my txts on his vodaphone mobile. All other txts are being received Thanks

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Heather6125
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Re: my son is not receiving my txts on his vodaphone mobile

 Thanks will check 

 

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Nex
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Message 11 of 12
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Re: my son is not receiving my txts on his vodaphone mobile

My girlfriend had a similar issue recently, and for some unknown reason accidentally added me to the spam numbers on the phone, which then blocked all further texts coming from me.


EDIT: She could still call me though like you (and vice versa). You need to check in the text messages section of the phone for spam numbers. Don't know what handset you have so I can't talk you through it.



Random signature here... I'll get back to this some day!

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Heather6125
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Message 2 of 12
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Re: my son is not receiving my txts on his vodaphone mobile

Have just checked and tried again this morning still no joy. I am being charged for the txt as well.

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thinkpad
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Message 3 of 12
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Re: my son is not receiving my txts on his vodaphone mobile

Can you do this just to rule out the fact that you haven't saved the number incorrectly - get your son to send you a text and then reply from that text so that you don't have to input his number. If he still doesn't receive it then there is a problem at Virgin mobile's end.

 

Is your son's number a new one? On rare occasions new numbers can take some time for other networks to recognise them on their system.

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Heather6125
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Message 4 of 12
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Re: my son is not receiving my txts on his vodaphone mobile

Have sent via his txt still no joy and he has had his phone over a year Thanks

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Heather6125
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Message 5 of 12
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Re: my son is not receiving my txts on his vodaphone mobile

This has only occured over the last 3-4 weeks all was ok up to then

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Heather6125
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Message 6 of 12
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Re: my son is not receiving my txts on his vodaphone mobile

have tried that but no luck this has only happened in last few weeks . my son has had his phone for a year or so
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Superuser
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Message 7 of 12
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Re: my son is not receiving my txts on his vodaphone mobile

Sorry if this sounds condescending, but have you checked that your number is not on his handset's blacklist?
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thinkpad
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Message 8 of 12
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Re: my son is not receiving my txts on his vodaphone mobile


Gorf wrote:
Sorry if this sounds condescending, but have you checked that your number is not on his handset's blacklist?

This could be it if you've been able to send texts in the past.

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Heather6125
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Message 9 of 12
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Re: my son is not receiving my txts on his vodaphone mobile

 Thanks will check 

 

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Heather6125
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Message 10 of 12
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Re: my son is not receiving my txts on his vodaphone mobile

Have checked, no joy, he can receive my calls which seems odd, any more suggestions Thanks

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