my phone has stopped charging, need to send message urgently, can you help?
Welcome to the forums
I'm really sorry that you're having issues with turning the phone on. I want to get this all sorted for you.
Are you able to try an alternative charger in the phone to see if this works? Can you also let me know what phone you're using as well?
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How are you getting on with this?
Please let me know if there's anything I can do to get this all sorted for you.