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Cappo63
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my S4 mini advises 'not registered on nework' when making a call or attempting to use data.

Hi 

 

When attempting to make a call or use data the phone advises 'not registered on network'. I have removed the battery whilst switched on but it still reveals the same message.

 

Please advise what I should do?

 

Cheers 

Steve

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Forum Team (Retired) Mat_H
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Re: my S4 mini advises 'not registered on nework' when making a call or attempting to use data.

Hi Steve,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you're having issues with the network connection on the phone. I want to get this all sorted for you. It sounds like there may be an issue with the sim card.

 

So we can get this fixed, can you PM me your mobile number, your full name and 3 characters of your password?

 

This will allow me to look into your account and order a new sim if necessary.

 

Let me know as soon as you can.

 

Thanks,


Mat
 


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Cappo63
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Re: my S4 mini advises 'not registered on nework' when making a call or attempting to use data.

Thanks Mat

 

Sorry to sound dumb - I believe 'PM' means to personally message you.

 

What email address do I use?

 

Cheers

Steve

 

 

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Forum Team (Retired) Mat_H
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Re: my S4 mini advises 'not registered on nework' when making a call or attempting to use data.

Hi Steve,

 

You can PM me by clicking on the image of my face and selecting the private message option on the right hand side Smiley Happy

 

Let me know once you've sent this over.


Thanks,

Mat


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Re: my S4 mini advises 'not registered on nework' when making a call or attempting to use data.

Hi Steve Smiley Happy

 

Thanks for your patience.

 

I'm going to order a new sim for you this evening to see if this helps with the issue.

 

I'll be in touch when it's ordered.


Thanks,


Mat


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