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alsunm
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moving number between sims

#A month agoI bought a 12 month contract sim from virgin mobile for a blackberry - standard sim. I lost the sim before I even started to use it.

  Ive also  bought another £0 'sim' only (no contract) in the last week. This is the right size for my NEW phone (nokia).

 

So can I simply have the LOST sims phone number/12 month contract moved onto my new sim and if so how do I go about it. Is there an online form to do this?

 

 

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Superuser
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Re: moving number between sims

Nothing on-line. You'll have to speak with VM Mobile on 789 (free from a VM mobile) or 0345 6000 789 from a fixed line (may be chargeable depending on the package). Not saying they can do this. But worth a try. And welcome to the Forum.

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Superuser 2016/17
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Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.

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Superuser
Superuser
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Re: moving number between sims

Nothing on-line. You'll have to speak with VM Mobile on 789 (free from a VM mobile) or 0345 6000 789 from a fixed line (may be chargeable depending on the package). Not saying they can do this. But worth a try. And welcome to the Forum.

-----------------------

Superuser 2016/17
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Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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Forum Team
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Re: moving number between sims

Hi alsunm,

 

Welcome to the community and thanks for posting.

 

Did you manage to get hold of the team? How did you get on with this?

 

Please let us know the outcome.

 

Thanks


Rich
Forum Team
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