Menu
Reply
  • 3
  • 0
  • 0
lc29979
Joining in
1,503 Views
Message 1 of 2
Flag for a moderator

mobile rescue yougetitback

Do you still need this mobile rescue app? I phoned for a new authorisation code today and virgin were reluctant to give me one saying that you don't really need the app. The app doesn't work properly now anyway so I was wondering if this is true? The reason I'm skeptical is I've been fobbed off by them before. I have an xperia z contract phone, bought January 2014.
Many thanks
0 Kudos

Helpful Answers
  • 17.33K
  • 1.58K
  • 2.97K
Superuser
Superuser
2,555 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: mobile rescue yougetitback

For the inclusive insurance yes you still need the app to be installed to be covered by the policy.

 

It's only for the newer paid insurance scheme which launched end of last year that the need to have the app installed was discontinued.

**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos

All Replies
  • 17.33K
  • 1.58K
  • 2.97K
Superuser
Superuser
2,556 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: mobile rescue yougetitback

For the inclusive insurance yes you still need the app to be installed to be covered by the policy.

 

It's only for the newer paid insurance scheme which launched end of last year that the need to have the app installed was discontinued.

**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos