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ash2909
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mobile repairs

trying to track the progress on repair on my mobile phone,every time i phone the number they have given ,get the same excuse sorry sir but our update tools are not working so we cannot check the progress on your phone 

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ash2909
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Re: mobile repairs

phoned them again ,sorry sir we are still awaiting parts for the repair cannot give you a date .i only have a sony phone not anything fancy.virgin mobile you are a let down .they have been waiting since the 25th of Jan for this part

  

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Forum Team (Retired) Mat_H
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Re: mobile repairs

Hi Ash2909,


Welcome to the forums Smiley Happy

 

I'm really sorry to hear that you've been waiting so long for the part for the phone.

 

So I can look into this for you, I've sent you a PM detailing the next steps. You can view this by clicking the purple envelope in the top right.


Thanks,

Mat


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