Menu
Reply
  • 3
  • 0
  • 0
louby1209
Joining in
68 Views
Message 1 of 4
Flag for a moderator

mobile renewel

My mobile contract is due for renewal on 4th April. When is the earliest i can upgrade my phone as this one is driving me mad!
0 Kudos
  • 461
  • 56
  • 79
Lee_B
Fibre optic
65 Views
Message 2 of 4
Flag for a moderator

Re: mobile renewel

Hi louby1209

the official contract upgrade date is always 30 days prior to the contract end date. if you say the contract ends the 4/4/16 then you could upgrade from the 4/3/16

If you wanted to upgrade earlier than this then you could pay the "buyout" fee and then get a new shiny handset tomorrow Smiley Happy

Happy days Smiley Happy
Have I answered your question today? Mark the question as resolved if so!

Mark as helpful answer if this has helped you to show other members the resolution

Virgin Mobile Staff , However, All opinions are my own

0 Kudos
  • 3
  • 0
  • 0
louby1209
Joining in
63 Views
Message 3 of 4
Flag for a moderator

Re: mobile renewel

Thanks, how would i know what the buyout cost would be?
0 Kudos
  • 461
  • 56
  • 79
Lee_B
Fibre optic
59 Views
Message 4 of 4
Flag for a moderator

Re: mobile renewel

your welcome louby1209

The upgrades team would give you this over the phone . Its normally number of months to contract end date times X monthly cost = buyout

Have I answered your question today? Mark the question as resolved if so!

Mark as helpful answer if this has helped you to show other members the resolution

Virgin Mobile Staff , However, All opinions are my own

0 Kudos