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georgesalt
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mobile phones

I was ring on 16/06/2016 about 2 mobile phones 2 at £5.00 for the first 6 months and then £8.00 for the rest . But I have not had them yet .

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Superuser
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Re: mobile phones

Hi georgesalt,

 

this forum is largely for customers to help and advise one another.

As your query is order/account related, I would suggest that you call Virgin customer services on 789 (free) from a Virgin mobile if you already have one.
0345 6000 789 from any other phone (standard rate call or included in any minutes) and ask them.

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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Forum Team
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Re: mobile phones

Hi georgesalt

 

Welcome to the Community, I'm sorry for the inconvenience you're experiencing with your service at the moment.

 

I've spoken to a member of our sales team about this and as AlexKid has mentioned, I'd recommend giving them another call so we can check the file for any errors.

 

Sorry again for the inconvenience

Craig


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