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ukamel
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mobile phone no signal

Hi

My mobile for the last week or so has become difficult to manage. No service signal has become the norm. I have the sim card for many years, could it be the sim?

I tried another virgin sim into the phone, worked fine.. hmmm

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enlli
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Message 2 of 6
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Re: mobile phone no signal

Could be the SIM

Have you tried cleaning the contacts with a pencil rubber?

Worked for me once

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Forum Team (Retired) Mat_H
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Message 3 of 6
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Re: mobile phone no signal

Hi Ukamel,

 

Welcome to the forum Smiley Happy

 

All signs do seem to point to the sim being the issue. Old sim cards can cause problems after years of usage.

 

Please give us a call on 789 or 0345 6000 789 and we'll arrange for a replacement to be sent.


Let me know how you get on.

 

Thanks,

 

Mat


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Forum Team (Retired) Mat_H
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Message 4 of 6
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Re: mobile phone no signal

Hi Ukamel,

 

How are you getting on with this currently?

 

Let me know if you need anything from me.


Thanks,

 

Mat


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ukamel
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Message 5 of 6
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Re: mobile phone no signal

Many thanks Mat
It was the SIM card. Once I received the new one and restarted the phone, I had no service signal first but then I went to settings 3G data off and then on, all came back and no further "no service" signal.
Have a nice day.

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Forum Team (Retired) Mat_H
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Message 6 of 6
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Re: mobile phone no signal

Glad to hear that it's all looking good for you UKamel Smiley Happy

 

Keep an eye on it for me and report back if anything changes.

 

Let me know if you need anything at all.


Thanks,

Mat
 


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