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ravens1
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mobile not working

when is the phone mast in vangehilldrive, Basildon. Essex going be working. my mobile has not worked sence Thursday 17.. why is it taking so long..6 days

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Re: mobile not working

Hi ravens1,

 

Welcome to the community and thanks for posting. I deeply apologise for your mobile phone not working for the past week or so due to a mast issue.

 

I've managed to locate a Virgin Media account via your email address. With the postcode I checked the mast in your area and it shows as being repaired in the past 3 days. When I used EE's Network Status Checker it says:-

 

"We’re not aware of any network issues in the area you've searched".

 

I assume this means everything is working fine again. I'm afraid I don't have any more information as to why it took so long. I can only extend my apologies once more for being without a service for that length of time.

 

Let me know if you continue to experience an issue with that mast.

 

Thanks


Rich
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ravens1
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Re: mobile not working

thank you for reply.. yes all is working now..Smiley Happy

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Re: mobile not working

Thanks for getting back to me ravens1.

 

I'm really pleased to hear it' all working again for you. Sorry about that once again.

 

Let me know if you have any further issues.

 

Thanks


Rich
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